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Divan

106-0032
3-4-5-207
Roppongi Minato-ku
Tokyo
106-0032
東京都港区六本木3-4-5-207
Ph. 03 6875 2889
info@divan.jp

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Terms and Conditions

Company Name Lokum Godo Kaisha
Company Owner Oben Demirdoven
Address 3-4-5-207 Roppongi, Minato-ku, Tokyo-to
〒106-0032
Phone Number 03-6875-2889
Office Hours 12:00~18:00 (Monday to Friday)
Email Address info@divan.jp
Web Page www.lokum.jp
Price Please check our website
Shipment Fee The shipment fees can be checked on the Link below:
http://www.kuronekoyamato.co.jp/ytc/search/estimate/kanto.html
If the total value of the order is above JPY 5,000, no shipment fee
is charged.
If the shipment fee is paid through bank transfer, bank commission
is to be paid by the customer.
Cash on delivery fee (JPY 350) is to be paid by the customer.
Shipment Condition Bank transfer (prepayment):
Shipped within 2 days after payment is confirmed.
Credit Card · Cash on Delivery (postpay):
Ships within 2 days after ordering.
Payment Type Bank Transfer, Credit Card, Cash on Delivery.
Payment Confirmation
Period
7 days. If the payment is not confirmed within 7 days from the date
of order, the order is automatically cancelled.
Cancellation and Return
Policy
No return is accepted on our products. But if there is a
dissatisfaction regarding our products, we accept the returns within
7 days from the time of delivery. The customer should send an
email to info@divan.jp with regards to the return request. The
return is done either by bank transfer, on credit card (including
shipment fee) or by replacement with a new product.
Customers can make a change on the order or cancel the order
within 24 hours from the time of the order given through sending a
request to info@divan.jp.
Return Shipment Fee If the return is related with a failure of a product or service, the
return shipment fee is paid by us. Otherwise, it remains as the
responsibility of the customers.